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Terms & Conditions (User Agreement)

Company: kolayz.com ("Company")
Website: https://www.kolayz.com ("Site")
Contact: hello@kolayz.com
Services: cloud-based reporting, analytics, and automation tools provided through the Site and related applications ("Services").

This User Agreement ("Agreement") governs use of the Site and Services. By creating an account or using the Site, each person or organization ("User" or "Member") accepts these terms.

1. Membership and Eligibility

  • Users must create an account to access the Services. Registration requires accurate identification details and a secure password.
  • Users must have legal capacity to contract. Accounts may be suspended or terminated if registration data is inaccurate, incomplete, or suspected to be fraudulent.
  • Usernames may not: (i) impersonate others, (ii) infringe third-party rights, or (iii) contain defamatory, obscene, or unlawful elements.

2. Account Security

  • Members are responsible for safeguarding login credentials and for all activity under their accounts. Credentials may not be shared or transferred to third parties.
  • Unauthorized use must be reported promptly to the Company. The Company may disable access to protect Users and the platform. The Company is not liable for losses arising from compromised credentials.

3. Use of the Site and Services

  • Services may include trials or beta features. Availability may change without notice.
  • Users remain responsible for the devices, software, and connectivity required to access the Services.

4. User Content and Conduct

  • Users may upload or transmit data, files, and other materials ("Content"). Users confirm that Content:
    • does not infringe intellectual or industrial property rights;
    • does not misuse personal data and complies with applicable privacy laws;
    • complies with Turkish law, including the Turkish Penal Code, Law No. 5651, and other applicable legislation; and
    • is not unlawful, defamatory, obscene, harmful, or contrary to public order or morality.
  • Prohibited conduct includes: fraud; harassment or abuse; obscene or pornographic material (including any child exploitation); promotion or facilitation of narcotics; incitement to violence or self-harm; unlawful weapons or explosives; unlicensed gambling or betting; or any illegal activity.
  • Users may not access, reproduce, publish, sell, sublicense, reverse engineer, or otherwise exploit the Services, Site code, or licenses without written permission.
  • Users may not use or redistribute third-party content without consent, nor collect, store, or share personal data of others without lawful basis.
  • The Company may remove Content or suspend accounts without prior notice if Content is unlawful, infringes rights, is reported as offensive, or is requested by competent authorities. The Company has no liability for such actions.

5. Intellectual and Industrial Property

  • All rights, title, and interest in the Site, Services, software, source code, documentation, trademarks, and logos belong to the Company. No rights are transferred except a non-exclusive, non-transferable, revocable license to use the Services during the membership term.
  • Users are responsible for any infringement of the Company's or third parties' intellectual property rights. The Company may remove infringing materials and suspend or terminate accounts.

6. Legal Responsibility

  • Users are solely responsible for Content they upload, transmit, or publish via the Services and for compliance with law. Judicial or administrative sanctions arising from User Content remain the User's responsibility.
  • Users must review third-party submissions before using them and assume all risk for reliance on such information.

7. Disclaimer of Warranties

  • The Site and Services are provided "as is" and "as available." The Company disclaims all express or implied warranties, including fitness for a particular purpose, uninterrupted availability, accuracy, or error-free performance. Users accept that no guarantees are provided regarding quality or performance.

8. Changes and Availability

  • The Company may modify, suspend, or discontinue the Site or Services at any time. The Company is not liable for any resulting impacts on Users.

9. Limitation of Liability

  • To the maximum extent permitted by law, the Company is not liable for indirect, incidental, consequential, or punitive damages arising from use of the Site or Services. Total liability for direct damages will not exceed the amounts paid by the User for the Services in the twelve (12) months preceding the event giving rise to the claim.

10. Amendments

  • The Company may update this Agreement by publishing revisions on the Site and notifying Users through registered contact information. Continued use after notice constitutes acceptance of the updated terms.

11. Evidence and Records

  • The Parties agree that electronic records, logs, emails, and system data maintained by the Company constitute valid evidence under applicable law.

12. Governing Law and Dispute Resolution

  • This Agreement is governed by the laws of Türkiye. Disputes that cannot be resolved amicably will be submitted to the competent courts and enforcement offices of Istanbul (Central) unless mandatory law requires otherwise.

13. Acceptance

  • By using the Site or Services, Users confirm that they have read, understood, and accepted this Agreement and agree to be bound by its terms.
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